Smart Cherrys Thoughts Smart Cherrys Thoughts Podcast Chatting with Vice President(VP) of Service Cloud Strategy and Chief Technology Officer(CTO) of Customer Connection at www.Salesforce.com – Charlie Isaacs

Chatting with Vice President(VP) of Service Cloud Strategy and Chief Technology Officer(CTO) of Customer Connection at www.Salesforce.com – Charlie Isaacs

Chatting with Vice President(VP) of Service Cloud Strategy and Chief Technology Officer(CTO) of Customer Connection at www.Salesforce.com – Charlie Isaacs post thumbnail image

Chatting with Vice President(VP) of Service Cloud Strategy and Chief Technology Officer(CTO) of Customer Connection at www.Salesforce.com – Charlie Isaacs- Charlie Isaacs has a track record of R&D leadership, starting with GTE (eventually became Verizon), where he served as Vice President of Engineering and headed a group of over 200 engineers working on Government and commercial applications. When Marc Benioff was building Salesforce Management in the Cloud, Charlie was building Customer Service in the Cloud at companies like Broad Daylight (eventually bought by Oracle) and KANA (eventually bought by Verint.) Charlie joined Salesforce in 2012 running Service Cloud Strategy, and evolved into his role as CTO for Customer Connection. Charlie holds a B.S. degree in Electrical Engineering from the University of California at Santa Barbara and an MBA from California Lutheran University. Charlie speaks worldwide about the Internet of Things (IoT) and Customer Service, and in his role at Salesforce Charlie evangelizes and incubates new IoT projects and focusing on building the “Art of the Actual” for customers in POC’s and Workshops. Charlie holds over a dozen patents with many others pending. Lately he’s focused on Web3 and specifically the Digital Twin.

Full video here-

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on Podvine- https://podvine.com/podcast/smart-cherrys-thoughts

My Words about Chatting with Charlie Isaacs-

He said about his work in Salesforce.com, it was interesting to know his work and his motivation and he answered some of my questions, it was a great time.

Salesforce- https://www.salesforce.com/

his twitter account- https://twitter.com/charlieisaacs

his linkedIn profile- https://www.linkedin.com/in/charlieisaacs/

 

Kind regards,

Sai Charan Paloju

CLOUD DEVOPS ENGINEER,

INTERNATIONAL SPEAKER, GLOBAL TECHNOLOGY INFLUENCER,

TRAINED & SELF TAUGHT AWS SOLUTIONS ARCHITECT/ENGINEER/CONTENT CREATOR,

MASTERS & BACHELORS DEGREE- SOFTWARE  ENGINEERING & COMPUTER SCIENCE & ENGINEERING,

YOUTUBER, PODCASTER,SOCIAL MEDIA MANAGER, EX-PROFESSIONAL CRICKET PLAYER.

40,000+ FOLLOWERS ON SOCIAL MEDIA.

email- mailme@smartcherrysthoughts.com

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